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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zachariah Gourley

July 2, 2026

1  out of  5
rating by Zachariah Gourley
"I’ve been with State Farm for roughly about 10 years I’ve never had any problems until I got with this agent. I transferred to this agent and I would never ever work with her agin. She messed up my payments didn’t bother to communicate till I contacted them and then it became a nightmare. She will not take any accountability for messing up.

Comment to your explanation:

The only reason you’re apologizing now is you got caught lying to my wife. Her insurance was not paid off. Not to mention you changed my deductible from $250 to a $1000 on my insurance thank god I went to another agent who took the time to look into what you did. You’re a liar. You’re lucky I’m still in the military ide say a lot more on here . Your apology is fake and I hope everybody reads this to see how pissed off I really am. I had to go to another State Farm agent who actually got this taken care. So thank you for showing your true side."
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Priscilla Gonzales

July 2, 2026

5  out of  5
rating by Priscilla Gonzales
"I’ve been a customer with Lupita Mendez for many years. Excellent, professional and goes beyond with answering any my questions and needs as my agent. Best agent at State Farms!"
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elle Sotelo

July 1, 2026

5  out of  5
rating by elle Sotelo
"Great customer service. Super nice and friendly to work with! Would recommend to anyone!"
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Marcel Corella

July 1, 2026

5  out of  5
rating by Marcel Corella
"Great service and very knowledgeable. Would recommend to anyone"
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James Lamendola

May 27, 2026

1  out of  5
rating by James Lamendola
"Rude, cuts you off with nothing they can do. When in conversation seems not to respond professionally. Just recently got the house and Auto package and after a few months I’m told that my in-laws and my wife and I are living in the same household, that we need to be on the policy. Which increased my wife and I to pay 3 times what progressive is charging us . They can’t give me a reason at all. I’m 59 with no tickets or accidents in 30 years. This was a very disturbing and frustrating call. Now we need to cancel everything and go somewhere else place else."
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Gabriel Marquez

January 12, 2026

5  out of  5
rating by Gabriel Marquez
"Lupita and her team were very professional and worked very quickly to help me file a claim after my accident. I always felt like I was in very good and caring hands throughout the entire process. They were always just a phone call or message away at all times which made it a very stress-free experience."
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Marcy Zarate

September 22, 2025

5  out of  5
rating by Marcy Zarate
"Lupita and staff are very quick to answer any questions."
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Bryan Larson

August 7, 2025

5  out of  5
rating by Bryan Larson
"Lupita and Sandy are by far, hands down, the greatest example of care and compassion. Both of them are extremely responsive, easy to talk to and understand. They are always looking out for our best interest and not just selling us on the biggest and boldest policy. Jeff and I only recommend Lupita and StateFarm to anyone who asks about insurance."
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Claire Lavigne

July 31, 2025

5  out of  5
rating by Claire Lavigne
"Lupita is THE most honest and kind person. She alway gives the best advice, what you need for coverage and what you dont. State Farms sets the policies, so many people I'm sure think she's in control of their decisions. She will do what she can to make things right for you!"
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plumbers laborers

July 29, 2025

1  out of  5
rating by plumbers laborers
"DON'T TRUST HER. If you have a claim for a natural disaster, she's the worst agent. She tells you everything the policy doesn't cover; she's negligent and a liar. Coincidentally, she did the same thing to my neighbors. But when you call 1-800-Statefarm directly, they do take your claim and make the monetary adjustment. But this hypocritical and evil woman, Lupita Fernandez, gets angry and cancels your policy. I'm going to sue her."
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John Kim

May 14, 2025

5  out of  5
rating by John Kim
"Very good price and nice people. I am very happy with their services."
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Alana Smaldone

March 25, 2024

5  out of  5
rating by Alana Smaldone
"Lupita at State Farm and her office staff have always given me the best care in the insurance world. They treat the customers with dignity and offer terrific service. Other companies I have been with have been difficult but not this one and for that reason my loyalty remains!!"
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Elia Jaime-Bracamonte

February 6, 2024

5  out of  5
rating by Elia Jaime-Bracamonte
"GREAT Service and bilingual agent! Very competitive rates!"
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Ayana Flores

December 18, 2023

1  out of  5
rating by Ayana Flores
"Lupita was very rude and unprofessional she did not give me a chance to state my issue and kept worrying about herself just coming in instead of her job."
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Iman Luna

August 29, 2023

1  out of  5
rating by Iman Luna
"They have no idea what they're doing."
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Estevan Santos

April 14, 2023

5  out of  5
rating by Estevan Santos
"Lupita is an amazing! She has great prices for young people like me. She also makes insurance easy to understand. Overall just a great agent.""
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Antonia Mireles

April 14, 2023

5  out of  5
rating by Antonia Mireles
"I highly recommend State Farm insurance. They have great prices and great customer service. My agent is Lupita and she is Amazing! Thank you Lupita for everything."
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Alina Santos

April 13, 2023

5  out of  5
rating by Alina Santos
"Lupita has been super awesome to work with. She made herself available for us and we are now happy customers. Thank so much Lupita for your assistance and for giving us exceptional service!"
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Rosemarie Santos

April 13, 2023

5  out of  5
rating by Rosemarie Santos
"I want to thank Lupita for taking good care of me and my family. She was quick to give us a great quote and made us feel comfortable with what we are paying for insurance. We highly recommend everyone to reach out to state farm ask for Lupita you will love her and make State Farm your new insurance. Thank you Lupita!"
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jasli pesqueira

March 2, 2023

5  out of  5
rating by jasli pesqueira
"Lupita is an amazing! She has great prices for young people like me. She also makes insurance easy to understand. Overall just a great agent."
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Salina Vizcaino

February 24, 2022

5  out of  5
rating by Salina Vizcaino
"I've been with Geico for 8 years and was recommended Lupita by a friend. Lupita beat Geico's price by about 100 a month for my car. I look forward to working with Lupita for all my insurance needs."
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Richard Glenn

October 19, 2021

5  out of  5
rating by Richard Glenn
"By far the best insurance agent I have ever had. Lupita and her team are amazingly responsive, joyfully helpful, and very clear and concise with their information so you never feel lost or overwhelmed. She made setting up my homeowners insurance seamless and really took a huge stress off my shoulders.

I could save a few bucks with a different company, but I couldn't get another Lupita so she keeps me with State Farm! I recommend her directly to anyone I hear mention car insurance!"
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Arturo Parra

July 15, 2021

5  out of  5
rating by Arturo Parra
"Grate customer service like no other
Insurance rates are awesome"
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Kandee Alvarez

February 9, 2021

1  out of  5
rating by Kandee Alvarez
"Very unprofessional and not thorough on her work. Very dissatisfied. It is not worth the star I had to select in posting this."
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Valentin Dominguez

August 27, 2020

5  out of  5
rating by Valentin Dominguez
"Buen trato y Servicio Rapido"